Profile

What Is the Profile Page?

The Profile page lets you update your personal admin account information — your name, email address, and password. These are the credentials and details associated with your individual user account (not your church).

Navigate to Admin → Profile to access this page.

Change Name

Update your first or last name as it appears in the admin panel.

How to Change Your Name

1. In the "Change Name" section, your current name is displayed above the form (read-only).

2. Enter your New First Name (required).

3. Enter your New Last Name (required).

4. Click "Save".

Your name is updated immediately.

Change Email

Update the email address used to log in to OnArk.

How to Change Your Email

1. In the "Change Email" section, your current email is displayed above the form (read-only).

2. Enter your New Email address (required).

3. Click "Save".

Note: After changing your email, you will need to use your new email address the next time you log in.

Change Password

Update your account password.

How to Change Your Password

1. In the "Change Password" section, enter your Current Password (required).

2. Enter your New Password (required — minimum 8 characters).

3. Click "Save".

Note: If you do not know your current password, log out and use the "Forgot your password?" link on the login page to reset it via email.

Common Questions

Does changing my email affect my team access? No. Changing your email updates your login credentials but does not change your role or access level in any church account.

I forgot my password and can't log in — what do I do? Go to the login page and click "Forgot your password?". Enter your email address and a password reset link will be sent to you.

Does my new password take effect immediately? Yes. After saving a new password, it is active for your next login.

Can I change my name to anything? Your name is only visible to admins within the church account (e.g., on the Team page). It does not appear on any guest-facing pages.

Do I need to verify my new email address? There is currently no email verification step when changing your email. The new address takes effect immediately after saving.